Privacy Policy

Last Updated: November 22, 2024

 

YOUR PRIVACY IS IMPORTANT TO US

This Privacy Policy (“Privacy Policy”) outlines Nubian Radiance’s (“the company,” “site,” “we,” “us,” or “our”) commitment to safeguarding your personal information (“PI”). It explains our practices regarding the collection, use, and disclosure of(“PI”), including data obtained through this website, our mobile app (collectively, the “Site”), and other interactions such as phone or email communications, event participation, visits to one of our exhibit booths, or engagements on our social media platforms.

This Privacy Policy reflects our deep respect for your right to privacy and serves as a foundation for our relationship with you. We value the privacy and security of your personal information (“PI”), which refers to data that identifies or could reasonably identify you. As such, we are dedicated to complying with applicable data privacy and security laws.

Whether you share your personal information directly with us or we receive it from other sources, we handle it in accordance with this Privacy Policy.

By accessing or using the Site, you acknowledge and agree to the terms outlined in our Privacy Policy. If you do not agree with these terms, we kindly ask that you refrain from using the Site.

 

CHANGES TO POLICY

We may update this Privacy Policy to reflect changes in our practices. Material updates will include a revised “Last Updated and Effective Date,” and we may notify you directly if you’ve provided contact information.

Changes take effect upon posting and apply to your use of the Site from the “Effective Date” onward. By continuing to use the Site, you agree that your information will be handled under the updated Policy. Unless authorized or required by law, we will manage your information as per the Policy in effect at the time of collection.

 

TYPES OF INFORMATION WE COLLECT AND HOW WE USE IT

We collect PI about you when you purchase products, register for an account, contact Customer Service, or use our website’s tools and technologies. This information is necessary to provide the products and services you request. If you choose not to provide the requested information, we may be unable to fulfill your request.

Types of Information We Collect:

  • Contact Information: Name, email address, postal address, phone number
  • Payment Information: Payment method and related details
  • Order and Refund History
  • Interests and Preferences: Purchase history, preferences, and interests
  • Social Media Interactions: Information shared through platforms like Facebook and Instagram
  • Device and Browser Data: Includes location, MAC address, IP address, cookies, and other online identifiers
  • Third-Party Information: If you share personal information about others, you confirm you have the authority to do so and consent to its use under this Privacy Policy

How We Use Your Information:

We use the PI we collect primarily for the purposes for which it was provided and for compatible purposes, as permitted or required by law, or to fulfill our contractual obligations. See the sections below for a detailed explanation of how your information is used.

  • Providing Products and Services

We use your PI to process and fulfill orders, respond to customer inquiries, enable online technologies, enroll you in loyalty programs, and notify you of policy or product changes. This is done to fulfill a contract with you or comply with legal obligations.

  • Marketing Communications and Promotions

Your PI is used to send marketing communications about products, services, contests, and promotions via email, mail, text, phone, or social media. We do this with your consent or when we have a legitimate interest.

  • Business Reporting and Personalization

We analyze customer preferences to create trend reports, improve products and services, and personalize interactions. This helps us provide tailored content and offers, with your consent or based on our legitimate interests.

  • Participation in Promotions and Events

We use your PI to facilitate your participation in events and promotions, which may include additional rules about how your PI is handled. This is done to fulfill a contract or based on legitimate interests.

  • Other Business Purposes

PI is used to understand our customer base, perform analyses, address system issues, improve or develop services, prevent fraud, and ensure consistent experiences. We may also use it to protect our rights, property, safety, and security, and to comply with legal obligations, audits, or government requests.

  • Unrelated Purposes

If we need to use your PI for purposes not outlined here, we will notify you. However, we may process your PI without notification when required or permitted by law.

Children’s Privacy: Our services are not intended for children; we do not knowingly collect their PI. Parents or guardians can contact us to delete any information provided by children.

Disclosure of PI: We will not disclose your PI without your consent except as described in this Policy. Choosing not to provide certain PI may limit your ability to access specific Site functions or features.

If we expand the types of PI we collect, its uses, or the third parties we disclose, sell, or share it with, we will update this Policy on the Site.

 

COOKIES

Like many websites, we use Cookies on our Site. To learn about the specific Cookies used to power our store with Shopify, visit https://www.shopify.com/legal/cookies. We use Cookies to enhance our Site and Services, remember your actions and preferences, run analytics, and optimize user interactions—all in our legitimate interest to improve and administer the Services.

We may also allow third parties and service providers to use Cookies to tailor products, services, and advertising on our Site and other platforms.

Most browsers accept Cookies by default, but you can adjust your browser settings to remove or reject them. Please note that disabling Cookies may negatively affect your experience, limit functionality, or prevent certain Services from working. Blocking Cookies may not fully stop data sharing with third parties like advertising partners.

While your browser may send a “do not track” signal, our Site is not designed to respond to these signals. To learn more, visit allaboutdnt.com.

 

SECURITY AND RETENTION OF YOUR INFORMATION

While we implement security measures to protect your PI, no system is completely secure, and we cannot guarantee “impenetrable security.” Information sent to us may not be secure in transit, so avoid using insecure channels to share sensitive or confidential information.

Your Rights to Control Your PI

You have the right to manage how we use your PI, including:

  • Reviewing or requesting a copy of your PI
  • Updating or correcting inaccurate PI
  • Requesting deletion of your PI
  • Opting out of sharing PI with third parties for specific purposes
  • Objecting to certain uses of your PI
  • Managing email marketing preferences

Your rights may vary based on your location, but we will make reasonable efforts to accommodate your request regardless of your residency. However, we may be unable to honor requests to delete or stop using PI if it’s required to process payments or returns, fulfill orders, or comply with tax, audit, or legal requirements.

To exercise your rights, contact us at yourfriends@nubianradiance.com.